| Description | Autodial GSM Desk Phone Support Headset |
| Item no. | 600V-GSM-M26 |
| Function | |
| Call recording | call in and call out recording, manual or automatic recording can be set. The single user recording file is stored in the local computer hard disk, and the local area network user recording file is uploaded to the server in the local area network, and the local area network administrator can call and view the employee call recording at any time. |
| Automatic voice marketing | through the software automatic dialing, the customer can set to play a section of advertising voice after connecting, and if the customer has the intention to hear the voice, they can press the key to transfer the manual service. |
| Computer software dialing | multiple dialing methods, work at will, support software click dialing, dial copy stick dialing, contact batch dialing, external number import automatic dialing. |
| Call statistics report | powerful phone management function, which can list, print and summarize all incoming and outgoing calls. |
| SMS management | through the customer management software, you can send and receive SMS in real time and edit the content of SMS. |
| CRM(customer relationship management) | you can add transaction customer data. After the customer data is added to the customer database, the customer details window will pop up when the customer calls. |
| LAN network management | it can manage the employees in the LAN uniformly, distribute data uniformly, set the authority of different employees, and hide the middle 4 numbers. Call record and call recording of any employee can be accessed remotely in LAN. |
| Incoming call pop-up screen | Edit, query, import and export individual customer data |
| AI voice recognition | use of AI voice recognition function requires access to the account of the third-party platform. Local direct acquisition of sound source, clear and true sound quality; compared with the VoIP coding compression of sound quality recognition accuracy is higher. Free AI speech recognition demo is provided for this product, which is convenient for users to quickly increase AI speech recognition extension function, apply intelligent interaction, human-computer communication, keyword extraction. |
| Secondary development and application | the development interfaces for SMS, telephone, recording, playback, channel control, AI voice recognition, etc. have been opened. Free to provide perfect secondary development interface and detailed C language demo, which can be integrated in a short time. Provide mature and stable local websocket interface docking free of charge, fast docking various web CRM systems, free speech recognition application interface and demo source code. |
| Software platform | Support for Windows98/2000/NT/XP/2003/7/10 (32/64 bit system) |
| Conversation mode | telephone handset; Handsfree; headset; |
| Hardware | |
| Module | Quectel M26 |
| Working frequency | GSM850 receiving: 869-894MHz transmitting: 824-849MHz |
| EGSM900 receiving: 925-960MHz transmitting: 880-915MHz | |
| DCS1800 receiving: 1805-1880MHz; transmitting: 1710-1785MHz; | |
| PCS1900 receiving: 1930-1990MHz transmitting:1850-1910MHz | |
| Headset | Optional, need extra cost |
| Interface | RJ9 port connect headset or handset |
| Printer cable connect computer | |
| USB port connect computer | |
| Display | Dot matrix Black& White |
| Resolution 128*64 pixels | |
| LCD size: 48.61*24.93mm | |
| Adapter | EU, UK, USA, AU adapter etc. optional |
| SIM connection | 1.8V or 3.0V; |
| SIM card | Mini sim(2FF); Single or 8 sim optional; |
| Power Supply | Input 100-220V, |
| Output | 12V 1A or 5V 1A |
| Battery | optional |
| Color | Black or white or OEM; |
| Antenna | GSM integrated antenna or TNC |
| Caller ID | DTMF or FSK or both |
| Dimension | Device: 215*173*67mm; |
| Pack Box: 234*248*65mm | |
| Package | Base*1; Adapter*1; Battery(built in, optional)*1; USB Cable*1; Printer cable*1; Handset*1; Coiled cable*1; User manual*1; Headset(optional, need extra cost)*1; |
| Weight | 0.76Kg |
Frequently Asked Questions :
1.LCD Display 03 ?
A: No signal or the signal is too weak, check the antenna and install it again;
2.LCD Display SIM Error?
A: Sim card is bad or communication module is bad, replace new sim card or wipe contact surface
and install the SIM card again; Or replace communication module;
3.LCD always display "IN USE"?
A: Integrated circuit board bad or telephone bad, replace new integrated circuit board or check
phone line and replace new telephone;
4.How to back to factory default?
A:Input *00#000# then the unit will be back to factory default;
5.How to change IMEI number?
A:Input *00#035#IMEI# then you can change the IMEI number in the unit as you required;
6.How to change date and time?
A:Input *00#036#YYMMDDHHMMSS# then you can see new date and time display on LCD;
7.How to set PIN code?
A:Input *00#010#0#pin code# then the pin code of the unit will be changed as you required;
8.How to block all calls come in?
A:Input *00#011#1# then no call can come in;
9.How to release all call can come in?
A:Input *00#011#0# then all calls can come in;
10.How to adjust the volue?
A:Input *00#030#A*BB# according to your volume requirement to adjust the volume;
11.How to set IP number?
A:Input *00#050#IP# then the unit will auto add IP number before the number you want to dial;
12.How to change time zone?
A:Input *00#037#time zone number# then the unit will display time to desired time zone time;
Q. Is sample order available?
Yes, it's available upon request;
Q. How long do you need to prepare sample ?
Depending on different products, it may take 3-5 days;
Q. How long delivery time for formal order?
Generally speaking it'll take about 20-30 days subject to your order quantity;
Q. What's your Order MOQ?
For sample test, can make 1pc at least;
For standard model, usually MOQ is 1k per model.;
Q. What payment terms do you accept?
For samples, we accept WESTERN UNION, MoneyGram or BANK T/T in advance;
For formal order, 30% deposit and balance after goods ready but before shipment;
Q. How much will the express delivery cost for the sample?
The express delivery cost depends on the sample quantity, weight, carton measurement
and which country you would like to send;
Q. How to ship the goods to us?
For samples order, usually delivered by carrier like DHL, TNT, FEDEX etc.;
For small order, can delivered by air, also can by courier;
For formal order, usually delivered by sea in order to save transportation cost;
Q. Can we have our logo to be printed on the units or packaging?
Yes for sure, but MOQ request is 1000pcs/model/order;
Q. How about warranty?
Our warranty is one year, and we can repair the defective units if you can return it back; Or if you
have your own service after sales then we can offer you spare parts according to your order
quantity; Our defective rate is about 0.1-0.3%;
