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Exploring the Headset Market in 2022

Business headsets and headphones have been a crucial investment for team productivity for some time now. While there are still plenty of teams relying on the traditional desk phone, headsets offer comfort, hands-free functionality, and versatility. 

As the workplace has continued to evolve, and companies have moved into new hybrid methods of working, the headset landscape has transformed. Increasingly, teams are looking for intelligent, comfortable headsets, capable of cancelling background noise in remote spaces, and enhancing human voices. Today, we’re going to be taking a closer look at some of the statistics defining the headset space as we move into 2022. 

UC Headsets offer business users a convenient and engaging way to stay linked to their colleagues, manage calls with clients and more. Responding to increasing demands in the communication landscape, UC headset manufacturers have begun enhancing headsets with everything from Bluetooth and Wi-Fi connectivity, to smart speaker access. 

Increasingly, headset vendors are also investing more effort into making a single set of headphones into a more appealing solution for all user needs. The average employee uses around 2.3 devices for work each day, and around a quarter use more than 6 devices. The fewer pieces of hardware an employee needs to jump between, the more productive they become. 

Let’s take a closer look at the UC headset market:

Headsets have long been a popular investment for many business landscapes, even in the age of open office spaces and traditional contact centres. Since the pandemic hit, however, the demand for mobility in headset devices has increased significantly. Around 84% IT managers now agree mobility is a crucial consideration for endpoint investments. 

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