October 19, 2022 TD Staff Leave a Comment

Jabra, prominent in personal sound, video and office solutions, has launched the Jabra Perform 45, the first in its new Jabra Perform product series that is set to help digitally transform frontline workers.

According to a research, many frontline workers feel they lack the right technology and access to information to do their job effectively. Lowell, Mass.-based Jabra notes that its discreet Bluetooth mono headset will address these concerns with its compact design and Push-to-Talk (PTT) button.

Frontline workers can thus gain direct access to other colleagues instantly and make faster, informed decisions. This then boosts their productivity and performance within the business. At the same time, it enhances customer satisfaction.

Minimal button interactions and intuitive button placements are essential for those darting between the shop floor and the stock room. This is because they need to find the right buttons quickly. With the PTT button directly on the headset, employees can answer any urgent questions and solve problems almost instantly no matter where they are. According to Jabra, the PTT feature is unique in a headset form factor and helps make workers more productive.

The PTT button works with platforms like Microsoft Teams Walkie Talkie and Zebra Workforce Connect straight out of the box. It can also be integrated with the business’ preferred platform using the Jabra SDK.

For a full overview of the devices used by the business, employers can use the Jabra Xpress management software. This allows users to track, update, and customize all devices across the whole organization.

Noise is a constant challenge for most frontline workers. For this reason, the Jabra Perform 45 comes with an advanced ultra-noise-cancelling microphone that removes up to 80% of background noise. Thus, it helps co-workers hear each other correctly right the first time. The speaker also features optimization for speech clarity. This allows for smooth, uninterrupted communication on both ends.

Moreover, the Face2Face feature helps ensure that customers always have the workers’ full attention. Users can activate this feature by lifting the microphone boom arm to a vertical position. This then mutes all incoming audio. When the employee is ready to re-engage with colleagues on the PTT channel, they simply need to pull the boom arm back down to receive PTT messages again.

When working in a busy environment, it is essential for frontline workers to have a lightweight headset that does not weigh them down. The compact Jabra Perform 45 weighs just .63oz, the company notes. It also fits comfortably and discreetly around whichever ear the workers prefer to wear it on. As a result, it ensures that workers always appear approachable and professional to customers.

The Jabra Perform 45 also comes with three sizes of EarGel, so workers can find the fit that feels right for them, whether on the left or right ear.

Also Read: Jabra Launches Engage AI SaaS Solution & Contact Center Headsets

“We are reminded more than ever of the essential role of frontline workers across industries like healthcare, hospitality, warehouse and retail. They are the glue which binds the entire operation together, so we knew that our new line, Jabra Perform, needed products that can help frontline workers do their job better. Our hope is for frontline workers to have everything they need within finger’s reach with the Jabra Perform 45 headset, so they can assist their colleagues and customers and can remain in the zone no matter where they are,” says Yves Dupuis, SVP at Jabra.

Shop and compare the latest Jabra products on AV-iQ here.

This article originally appeared on MyTechDecisions’ sister-site CommercialIntegrator.com.

Tagged With: bluetooth, Jabra, wireless headsets

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